COVID-19 UPDATES

COVID-19 UPDATES

Please note: due to COVID-19 your order may experience longer than usual processing and shipping times.

Also with the recent nationwide mail service shortages, processing time and tracking updates has been further delayed.

Estimated shipping times at checkout are referring to transit times once you order ships, not the timeframe you will receive your order. They do not include processing times. For any questions or concerns please email us at sales@bollakills.com

DOMESTIC SHIPPING

Domestic orders will continue to be shipped out by the carriers. Please allow up to 5-10 business days. An additional 1-3 days may be added depending on your location and local carrier. For more information, please visit USPS.com.

INTERNATIONAL SHIPPING

Please note: USPS, UPS has placed some shipping restrictions.

For international orders, please allow up to 4-6 weeks.

Updates from our carriers pertaining to COVID-19 are changing daily.

Other important effects could include: surcharges/additional fees, changes to signature requirements, and/or updates to carrier guarantees.

Additionally, due to the widespread transportation cancellations and restrictions, we are unable to ship orders to any of the affected countries at this time. USPS will temporarily suspend international mail service, to the following destinations.

DELIVERY

USPS First Class Mail has been having tremendous issues, delays and/or reported lost. We recommend using USPS Priority Mail or UPS Ground for more security and efficient delivery times during these challenging times.